A Chicken Inn customer is crying foul after over R11 000 was deducted from his account after reportedly buying food for less than US$24 last month.
According to the man, one Walter Pedzisayi Mandove, efforts to get a reversal of the transaction has hit a brick wall as the Chitungwiza branch manager only identified as Gamla has been uncooperative to assist him. He said;
“I bought food in Chitungwiza Zuva Chicken Inn in March. I used my international visa card, Nedbank one. I bought food of less than $24 which when converted to South African rands it’s less than R400.
But to my surprise, they took R11 965,36. I am failing to understand how they could do this. I have tried to ask them to make a reverse but seems am hitting a rock. The guy who is supposed to help is ignoring. Ndadzidza,ndaingonzwa nevamwe ndazozvionera (I have learnt a lesson), I have in the past heard others talk about their horrible experiences.
The first lady at Avondale (who I talked to for assistance) was so good. She was assisting me nicely. Things changed when I was referred to this Gamla guy in Chitungwiza. He confirmed and said they were working on it and later ignored me.”
Efforts to get a comment from Chicken Inn was work in progress by the time of writing.-